Riders Assist

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Rider Assist

Honda Rider Assist... just one more reason to buy a Honda motorcycle!

Now, Honda riders on roads anywhere across Australia can ride secure in the knowledge that they are not riding alone. Honda Australia will always be there, flat tyres, out of fuel, lost keys or any other inconvenience related to your Honda motorcycle is covered by Honda Rider Assist.

Honda Rider Assist has been developed by Honda Australia and there are many benefits for Honda riders and the following information will outline the details of the Gold or Platinum programs.

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         Call 1800 114 722

Terms and Conditions:

  • Honda Rider Assist applies to registered Honda road or road/trail motorcycles sold only in Australia (proof of Honda ownership is required for membership eligibility), whilst travelling on gazetted roads trafficable via normal two wheel drive recovery vehicles, provided the motorcycle is well maintained and in a sound roadworthy condition.
  • We reserve the right not to extend Honda Rider Assist to you if, in our sole opinion, you do not conduct regular preventative maintenance as specified by Honda Australia of your motorcycle or an after market accessory fitted to your motorcycle causes the breakdown or you misuse Honda Rider Assist. In this case, you will not be entitled to a refund of your membership fee.
  • Any costs relating to parts, labour and any other costs associated with the repair of your motorcycle, including replacement batteries and tyres will be at your expense, unless those items are covered by a Honda Australia warranty.
  • Whilst the services will be provided for owner / rider related faults such as lost keys, run out of fuel and flat tyres, any services provided due to the owner's poor maintenance, repair or accessory fitment not carried by a Honda dealer may be charged back to the owner.
  • We can arrange accident transportation of motorcycles or recovery of disabled motorcycles not accessible by normal two wheel drive recovery vehicles or recovery equipment; eg motorcycles located off public bitumen roads, however all costs will be your responsibility.
  • Honda Rider Assist is specifically designed for Honda motorcycles, components and genuine accessories. Whilst service will still be provided for non genuine Honda components or accessory related faults, the rider will be responsible for any additional costs beyond the initial call out if the fault has been caused by a non-genuine part or accessory.
  • We do not guarantee that our Services will be continuous and uninterrupted. We will not be responsible for any delay or failure to provide any of these services.
  • We will not be liable to any person for loss or damage, including consequential loss or any costs, expenses, claims and demands of any kind whatsoever, suffered or incurred as a result of any act or omission by us or our employees, agents or contractors, relating either directly or indirectly to the provision of the services.
  • To the extent permitted by law, your only relief against us will be the re-supply of any of our services.
  • If your motorcycle is left unattended, we will not be able to carry out any work on your motorcycle unless keys are left with the motorcycle and approval given by the owner to commence work.
  • Any additional costs incurred due to the owner being away from the motorcycle and any subsequent call outs where we have attended a breakdown and the owner did not advise they would not be with the motorcycle will be at the owners’ expense.

Definitions:

  • You, Your means the nominated person as registered on the Honda Rider Assist system or the person authorised by the nominated person to ride the motorcycle.
  • Home address means the nominated person’s home address as registered on the Honda Rider Assist system.
  • Services means the services covered by this document current from time to time.
  • We, Us, Our means Honda Motorcycles & Power Equipment Pty Ltd and any of it's employees, contractors, successors and/or agents.
  • Honda Dealer means an authorised dealer nominated by Honda.